Privacy Policy

Effective Date: 7/29/2024

Introduction

Welcome to TheRSIGuy.com (the “Website”), operated by The RSI Guy (“we,” “us,” or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, share, and protect your information when you use our Website and services.

Contact Information

1. Information We Collect

1.1 Personal Data

We may collect and process the following personal data that you provide to us directly:

  • Name
  • Email address
  • Mailing address
  • Payment information
  • Any other information you provide when registering for our services or contacting us

1.2 Usage Data

We may also collect information automatically when you visit our Website, including:

  • IP address
  • Browser type and version
  • Pages you visit
  • Time and date of your visit
  • Time spent on each page
  • Other diagnostic data

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and maintain our services
  • To process transactions and send related information, including purchase confirmations and invoices
  • To communicate with you, including responding to your comments, questions, and requests
  • To send you marketing communications, if you have opted in to receive them
  • To improve our Website, services, and customer experience
  • To monitor and analyze usage and trends to better understand how our services are used
  • To comply with legal obligations and protect our legal rights

3. Legal Basis for Processing Personal Data

Under the General Data Protection Regulation (GDPR), our legal basis for processing your personal data includes:

  • Your consent
  • The performance of a contract
  • Compliance with a legal obligation
  • Our legitimate interests, such as improving our services and Website

4. Data Storage and Security

4.1 Data Storage

We store your personal data securely on our servers and take appropriate technical and organizational measures to protect it from unauthorized access, alteration, disclosure, or destruction.

4.2 Security Measures

We use various security measures to ensure the safety of your personal data, including:

  • Encryption of sensitive data
  • Regular security audits and updates
  • Secure access controls
  • Staff training on data protection and privacy

5. Data Sharing

We do not sell, trade, or otherwise transfer your personal data to third parties without your consent, except as described below:

  • Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

6. Your Rights

Under GDPR, you have the following rights regarding your personal data:

  • Access: You have the right to request access to your personal data and obtain a copy.
  • Rectification: You have the right to request correction of any inaccurate or incomplete personal data.
  • Erasure: You have the right to request the deletion of your personal data, subject to certain conditions.
  • Restriction: You have the right to request the restriction of processing of your personal data.
  • Data Portability: You have the right to receive your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your personal data based on legitimate interests or direct marketing.

7. Exercising Your Rights

To exercise your rights, please contact us at:

We will respond to your request within one month. If you are not satisfied with our response, you have the right to lodge a complaint with a supervisory authority.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some parts of our Website.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date at the top. You are advised to review this Privacy Policy periodically for any changes.

10. Disclaimer

The information provided on TheRSIGuy.com, including our training suite products, is for educational and entertainment purposes only. We are not Financial Advisors or licensed Fiduciaries, and our training does not constitute financial advice. Users should seek independent financial advice before making any investment decisions. We are not liable for any losses or damages incurred as a result of using our services or products.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

By using our Website, you consent to our Privacy Policy and agree to its terms.